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© All Rights Reserved. ApplyBlast.com
CIM Group
The Director, IT Service Management leads end-user technology support teams across CIM Group and its affiliates, ensuring IT support processes and service delivery align with business expectations through industry-leading tools and best practices. This role manages the Service Desk, Desktop Engineering, and ITSM Service Management teams while collaborating with senior technology and business leaders to identify technical needs and implement system changes. The position is responsible for overseeing IT service experiences, service-level agreements, and continuous improvement initiatives to enhance community impact.
CIM Group is a real estate and infrastructure owner, operator, lender and developer founded in 1994. The firm provides alternative investment solutions while enhancing communities through real estate, infrastructure, and credit platforms. With 900+ team members and $32B in assets owned and operated, CIM manages projects and investments across the Americas and Europe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CIM Group.