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Director, Marketing – Digital Customer Experience at Prologis - ApplyBlast

Director, Marketing – Digital Customer Experience

Prologis

19 days ago

4.7 on Glassdoor

Denver, Colorado, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Marketing – Digital Customer Experience leads the strategy and evolution of Prologis' global digital customer experience ecosystem with an AI-first transformation mindset. This role sits at the intersection of Marketing, Customer Experience, Technology, Data, and AI, translating business priorities into scalable digital capabilities. The position focuses on reimaging customer journeys and digital experiences through AI, automation, and data to improve engagement and operational efficiency.

Responsibilities

Lead global Digital Customer Experience strategy and roadmap with AI-first design principles
Identify and prioritize AI opportunities to transform customer journeys and marketing operations
Manage digital platforms as products and oversee modernization of the global web ecosystem