Director of Clinical Operations

Carewell(1 day ago)

RemoteFull TimeDirector$163,827 - $219,619 (estimated)Clinical Operations

About this role

Director of Clinical Operations for Carewell Care Services leading the build and running of clinical operating systems for Medicare-reimbursed care coordination (Patient Illness Navigation / Community Health Integration). Responsible for establishing staffing, supervision, documentation quality, escalation pathways, and day-to-day delivery performance to scale services safely, compliantly, and profitably. This is an execution-focused role that partners with product, engineering, compliance, and RCM to operationalize workflows and pilots.

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Required Skills

Care Coordination
Workflow Design
Documentation
Audit Readiness
Supervision
Training
Escalations
KPI Tracking
Compliance
Product Collaboration

Qualifications

Bachelor's Degree in Health Administration
Registered Nurse
Master's Degree (MBA/MPH/MHA) - Preferred

About Carewell

carewell.com

Carewell is an e-commerce medical-supply retailer focused on home healthcare, offering essentials like adult diapers, nutrition shakes, first-aid and daily-care products. The site provides free delivery and an Autoship subscription option with promotional savings on initial orders to simplify recurring needs. Carewell highlights friendly customer service and publishes caregiver-focused articles and resources to help families and professional caregivers. Its customers are seniors, people managing chronic conditions, and caregivers seeking convenient, reliable home-care supplies.