Director of Consumer Experience & Restaurant Growth

Deliveroo(21 hours ago)

HybridFull TimeSenior$103,149 - $138,444 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Director of Consumer Experience & Restaurant Growth at Deliveroo is responsible for leading efforts to enhance customer conversion, retention, and growth across the platform by improving the overall consumer experience. This role involves developing strategies for customer segmentation, engagement, and restaurant growth, while collaborating with cross-functional teams to implement impactful initiatives.

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Required Skills

Consumer Experience
Customer Segmentation
Growth Strategy
Product Marketing
Data Analysis
Customer Retention
Merchandising
Campaign Management
App Surfaces
Behavioral Nudges

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.

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