Futuri
Futuri is seeking a Director of Customer Experience to lead the execution of the customer journey across its product portfolio, from implementation and onboarding through adoption and renewal. This hands-on leadership role involves managing strategic accounts, coaching the Partner Success team, and ensuring customers are successfully integrated into the platform within 30 days. The position requires close collaboration with Sales, Product, and Engineering teams to translate customer requirements and drive product adoption.
Futuri is an AI-powered software company serving radio, TV, and digital media brands, offering tools for sales intelligence, content creation, and audience distribution. Its product suite includes solutions like TopLine, TopicPulse, SpotOn, AudioAI, and Content Automation, helping over 7,000 brands in 22 countries sell smarter, create content faster, and reach larger audiences. Futuri holds 20+ AI and broadcast patents and is purpose-built for the media and broadcast industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Futuri didn’t post a salary, so this is our estimate from similar listings.