Director of Customer Services Transformation
AWE plc(1 month ago)
About this role
As the Director of Customer Services Transformation at Bupa, you will lead the development of operational strategies and transformation programs aimed at delivering exceptional customer experiences in the UK Insurance sector. This high-impact leadership role involves managing a substantial budget, driving efficiencies, and collaborating with various teams to innovate and implement new services that align with the company’s mission.
Required Skills
- Operations Strategy
- Transformation Programs
- Customer Experience
- Stakeholder Management
- Agile Leadership
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