Director of Employee Relations (Hybrid)
SPS-North America(5 days ago)
About this role
The Director of Employee Relations (ER) at SPS is a strategic leadership role responsible for leading the employee relations strategy across multiple states, ensuring legal compliance, fostering a respectful work environment, and advising leadership on workforce matters. The position involves managing investigations, policy development, and supporting diversity and inclusion initiatives in a hybrid work setting in California.
Required Skills
- Employee Relations
- Investigations
- Employment Law
- Policy Management
- HR Strategy
- Compliance
- Workplace Investigations
- HRIS
- Diversity and Inclusion
- Leadership
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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