Director of Field Services
Locus Robotics(1 day ago)
About this role
Locus Robotics is seeking a Director of Field Services to lead the transformation of service operations for autonomous mobile robots across North America. The role involves designing a data-driven service model, partnering across teams, and ensuring operational excellence to support the company's warehouse automation solutions.
Required Skills
- Field Service
- Leadership
- Troubleshooting
- Fleet Management
- Data Analytics
- Customer Support
- Automation
- Project Management
- RFID
- Inventory Management
Qualifications
- Bachelor’s degree in Engineering, Operations, or related field
- 10+ years in field services or technical operations
- 5+ years leading a field service team
- Experience with Salesforce Service Cloud
About Locus Robotics
locusrobotics.comLocus Robotics builds AI-driven autonomous mobile robots and cloud software that automate and accelerate warehouse order fulfillment. Their scalable multi-robot systems work alongside human pickers to increase throughput, accuracy, and labor productivity while integrating with existing WMS and fulfillment systems. Delivered as a combination of hardware, orchestration software, analytics, and services, Locus targets e-commerce retailers, 3PLs, and distribution centers seeking faster, more flexible fulfillment.
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