ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Director of Knowledge Management - NAMER at Ashby - ApplyBlast

Director of Knowledge Management - NAMER

Ashby

10 days ago

Remote

Full Time

Director

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Director of Knowledge Management leads a team to unify and expand Ashby's knowledge ecosystem, shaping how customers learn and how support tickets are resolved. This role sets the strategic vision, standards, and operating model for internal and external content, including the AI Assistant and self-service experiences. The position involves coaching team members, building localization strategies, and partnering across Support, Product, and Engineering to drive customer success.

Responsibilities

Set vision and strategy for internal and external knowledge management programs
Lead and develop a team of Knowledge Managers and expand into new areas
Co-own AI Assistant self-service experience and shape localization strategy

Skills

About Ashby

ashbyhq.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2018

View Profile

Ashby is an all-in-one recruiting SaaS that consolidates applicant tracking (ATS), analytics, scheduling, and CRM into a single platform for hiring teams. It combines candidate tracking, people analytics, and automation to help companies source, evaluate, and hire more efficiently while improving interviewer and candidate experience. Built for ambitious startups through enterprise teams, Ashby emphasizes clean integrations, customizable workflows, and data-driven hiring insights.