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Senior Knowledge Manager at Everpure - ApplyBlast

Senior Knowledge Manager

Everpure

2 months ago

3.6 on Glassdoor

Raleigh, North Carolina, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Knowledge Manager in the PEAK team will lead the transformation of how customers, partners, and employees discover and interact with critical knowledge across Everpure. This role champions Knowledge-Centered Service principles, oversees enterprise self‑service experiences, content governance, and digital platform optimizations, and works closely with knowledge architects, technical writers, support engineers, and leadership to improve content quality and discovery.

Responsibilities

Drive enterprise knowledge strategy and governance
Lead KCS program adoption and change management
Orchestrate platform implementations and digital transformation

Skills

About Everpure

purestorage.com

Headquarters

Santa Clara, California, United States

Company Size

5001-10000 employees

Founded

2009

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Everpure (formerly Pure Storage) is an enterprise data platform company that provides AI-ready, cloud-scale storage and data management solutions under its Everpure platform. Its offerings include FlashArray and FlashBlade all-flash storage, the Evergreen//One subscription service with six-nines reliability, and the Enterprise Data Cloud for unified, policy-driven data governance across on-premises and cloud environments. Everpure is designed to simplify enterprise AI, reduce operational costs and risk, and deliver nondisruptive upgrades through its Evergreen architecture.