Director of Operations

A Director of Operations at Papa John’s leads a team of General Managers across a market of six or more corporate restaurants, focusing on people development, product quality, customer satisfaction, and profitability while ensuring the Papa John’s culture is reflected in every unit. The role oversees execution of company policies, procedures, programs, and systems, and ensures compliance with applicable laws and ethical business practices. The position requires building strong relationships across corporate departments and managing market strategy to drive growth and operational excellence.