Director of Operations

The Director of Operations leads critical functions within the Operations department, driving automation, process improvements, and capacity planning to support Blueberry's urgent care and expansion business lines. This role focuses on optimizing clinician staffing, licensing, supply chain, and customer support while managing significant components of the P&L to ensure sustainable growth and exceptional care delivery. The position requires championing responsible AI usage and fostering cross-functional collaboration to enhance operational efficiency and member experience.