Director of Software Support
foundationsoft
About this role
The Director of Software Support at Foundation oversees software support teams to ensure strategic and operational alignment while delivering exceptional customer service across all product lines. The role involves developing strategies for efficient case handling, leading cross-functional collaboration, and driving continuous improvement in customer experience.
Skills
About foundationsoft
foundationsoft.comFoundation Software offers FOUNDATION, a construction accounting software platform built for contractors. The system unifies job costing, payroll, invoicing, vendor payments, and financial reporting in one integrated solution. Designed for both field and office use, it enables contractors to manage jobs and finances from anywhere while generating actionable insights. Interested users can request a free demo to see how FOUNDATION fits their workflow.
About foundationsoft
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for foundationsoft.
Salary
$195k – $278k
per year