Sanity
Sanity.io is seeking a Director of Support Engineering to lead and grow the global Support Engineering function, focusing on technical depth and customer obsession. This high-impact role involves managing the end-to-end support operations, building support infrastructure, and fostering a culture of engineering excellence and customer empathy. The position requires a proven track record of scaling support organizations at developer-first SaaS companies while collaborating cross-functionally to drive product improvements and customer success.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2018
Sanity is the Content Operating System for the AI era, offering a back-end built for AI content operations. It powers web, mobile, and agentic applications at scale by delivering structured content through robust APIs and workflows. The platform is designed for developers and content teams to model, manage, and deliver content across channels with flexibility and collaboration. Sanity enables organizations to build scalable, AI-powered digital experiences with a reliable content infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sanity.
Sanity didn’t post a salary, so this is our estimate from similar listings.
61% above the average for this role
Sr. Director of Solutions Engineering, Americas
Talkdesk
Director – Enterprise Application Support (Supply Chain)
Pottery Barn Kids
Director – Enterprise Application Support (Supply Chain)
Pottery Barn Kids and Pottery Barn Teen
Senior Director of Support
PakEnergy
Head of Inside Sales
Lucidya
Manager, Global Helpdesk & End‑User Services
J.S. Held