Director, Operations | Energy Marketplace
Red Ventures(3 months ago)
About this role
Director of Operations responsible for strengthening, scaling, and transforming core functions that drive customer experience and business performance. This leader oversees Customer Quality, Sales Center, and Shared Services operations, building scalable systems and leading technology-enabled transformation initiatives to improve efficiency and customer satisfaction.
Required Skills
- Customer Experience
- Sales Centers
- Shared Services
- Process Modernization
- Technology Transformation
- Automation
- AI
- Workflow Systems
- KPIs
- Compliance
+4 more
About Red Ventures
redventures.comRed Ventures is a data-driven digital holding company that builds, acquires, and operates consumer brands and partner businesses across industries such as financial services, healthcare, home services, and education. Using proprietary technology, analytics, and performance marketing, it focuses on customer acquisition, content-driven lead generation, and optimizing the end-to-end consumer journey. Red Ventures also provides managed growth services to partner companies, combining testing, personalization, and scalable digital experiences to drive revenue and efficiency. Clients choose Red Ventures for its emphasis on measurable outcomes and technology-led marketing.
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