Head - Service Operations
Entrata
About this role
The Sr Director/Vice President of Service Operations will lead and scale Entrata’s India-based operational teams across multiple shared service functions. Reporting to the Managing Director, India, this role will align India operations with global objectives while driving cost efficiency and process excellence. The position involves growing the India shared services footprint, managing vendor relationships, and ensuring regulatory compliance and risk management. The leader will operate in a global, multi-region SaaS environment, collaborating closely with counterparts in India and the US.
Skills
Qualifications
About Entrata
entrata.comEntrata is a web-based property management software platform that centralizes property data and automates workflows for multifamily and rental property owners, managers, and teams. Its suite includes leasing and resident portals, accounting and budgeting, facilities and utility management, payment processing, marketing/CRM, and analytics/BI, plus AI and automation features. Entrata emphasizes an integrated ecosystem and marketplace of connected services to streamline operations and improve resident experience. The company offers demos and sales support for organizations seeking an end-to-end property management solution.
Recent company news
Entrata Is Said to Work With Goldman Sachs, JPMorgan on IPO
1 month ago
Entrata works with Goldman Sachs, JPMorgan on planned IPO - Bloomberg
1 month ago
Entrata Co-founder Johnny Hanna Joins Beagle as President to Drive Expansion
Aug 6, 2025
With cash infusion, Entrata pursues AI opportunities
Jul 14, 2025
Weil Advises Blackstone on Investment in Entrata
May 15, 2025
About Entrata
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Entrata.
Salary
$211k – $279k
per year
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