Director, Performance Improvement
Healthfirst
About this role
The Director of Performance Improvement at Healthfirst leads the development and execution of performance improvement strategy to enhance business processes, productivity, and measurable outcomes. This role partners with operations and business leaders, oversees the Six Sigma certification program, and manages a team of improvement experts. The director is also responsible for staff mentoring and aligning PI initiatives with corporate goals.
Skills
Qualifications
About Healthfirst
healthfirst.orgHealthfirst is a not‑for‑profit health insurer focused on serving New Yorkers with a range of plans including Medicaid, Medicare Advantage, Child Health Plus, the Essential Plan, and individual & family coverage across New York City, Long Island, Westchester and nearby regions. The company emphasizes coordinated, community‑focused care through a large provider network, care management programs, preventive services, and support for social needs. Healthfirst provides member tools and customer support for plan selection and access to services, and runs quality and population‑health initiatives aimed at improving outcomes and reducing disparities.
Salary
$124k – $231k
per year