Director, Product Management, Personalization

The Director, Product Management, Personalization leads product strategy and delivery for enterprise capabilities leveraging agentic AI, machine learning, and real-time data to create personalized member experiences. This role involves building and mentoring a high-performing product management team while driving cross-functional alignment across clinical, data, technology, and marketing departments. The position is responsible for developing business cases, overseeing data ingestion and transformation, and establishing strategies for omnichannel member journeys.