Director, Product- MLB Ballpark App

Cleveland Guardians - Baseball Operations(1 month ago)

HybridFull TimeDirector$175,000 - $225,000Product

About this role

The Director, Product — MLB Ballpark app leads product strategy and execution for MLB’s Ballpark mobile experience and ticketing platform. This role aligns research, design, engineering, clubs, and vendor partners to deliver scalable, fan-facing features and continually improve the in-stadium and digital fan experience. The director also builds and mentors a team of product managers and uses data and fan feedback to guide iteration and optimization.

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Required Skills

Product Roadmapping
Prioritization
Stakeholder Management
Mobile Products
Ticketing
Mobile Payments
Fan Engagement
Data Analysis
Metrics
Vendor Management

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About Cleveland Guardians - Baseball Operations

mlb.com

MLB.com is the official website of Major League Baseball, delivering news, highlights, live scores and schedules for the league and its 30 teams. The site features video and audio clips, interviews, in-depth statistics and standings, plus live and on-demand game streaming through MLB.TV, ticketing and fantasy-game experiences. It also provides exclusive stories, team pages, bilingual (English/Spanish) content and an online shop, serving fans, media and clubs as the authoritative source for league information.