Director, Product- MLB Ballpark App

Cleveland Guardians - Baseball Operations(1 month ago)

HybridFull TimeDirector$175,000 - $225,000Product

About this role

The Director, Product for the MLB Ballpark app leads strategy and execution for the Ballpark app and ticketing platform to elevate the in-stadium and digital fan experience. This role partners with research, design, engineering, operations, MLB Clubs, and external vendors to prioritize work, drive delivery, and measure impact. The Director manages and develops a team of product managers and supports live gameday operations and continuous product optimization.

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Required Skills

Roadmap
Product Strategy
Prioritization
Stakeholder Management
Mobile Products
Ticketing
Mobile Payments
Fan Engagement
Personalization
Data Analysis

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About Cleveland Guardians - Baseball Operations

mlb.com

MLB.com is the official website of Major League Baseball, delivering news, highlights, live scores and schedules for the league and its 30 teams. The site features video and audio clips, interviews, in-depth statistics and standings, plus live and on-demand game streaming through MLB.TV, ticketing and fantasy-game experiences. It also provides exclusive stories, team pages, bilingual (English/Spanish) content and an online shop, serving fans, media and clubs as the authoritative source for league information.