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Director, Quality Operations at Cityblock Health - ApplyBlast

Director, Quality Operations

Cityblock Health

16 days ago

3.7 on Glassdoor

USA

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Quality Operations is a strategic and operational leader responsible for ensuring the accuracy, completeness, and integrity of data driving Cityblock's performance on contracted quality measures. This role owns data governance for membership-related information and processes, ensuring a complete picture of member gaps in care before data is submitted to partners. The position involves leading HEDIS audit readiness, optimizing third-party HEDIS engines, and developing a team to support enterprise-wide quality initiatives.

Responsibilities

Lead HEDIS audit readiness and serve as subject matter expert for quality measures
Own data governance and optimize third-party HEDIS engine for accurate reporting
Drive data completeness and accuracy across systems to support quality performance

Skills

About Cityblock Health

cityblock.com

Headquarters

Brooklyn, New York, United States

Company Size

1001-5000 employees

Founded

2017

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Cityblock Health is a tech-enabled healthcare company that delivers high-touch, high-trust primary care, urgent care, mental health, and social care services to underserved and marginalized communities. The company pairs the compassion of clinical providers with advanced technology to serve members at scale, both in-person and virtually. Cityblock Health focuses on improving health equity by centering trust, human connection, and technology in every aspect of care.