Director, Renewals & Customer Success Operations
Conga
About this role
The Director of Renewals and Customer Success Operations leads operational activities across the Renewals and Customer Success teams, including annual planning, forecasting, business process optimization, and executive reporting. They serve as a trusted adviser to the VP of Customer Success, guiding them through the renewal and customer success processes.
Skills
About Conga
conga.comConga is a software company that helps organizations become more connected and intelligent by automating commercial operations. Its platform combines CPQ (configure-price-quote), contract lifecycle management (CLM), and document automation with AI-driven features to speed sales cycles, improve accuracy, and ensure compliance. Conga integrates with CRM systems and other business tools to streamline revenue operations and document workflows for mid-market and enterprise customers. The company emphasizes better revenue outcomes, reduced risk, and operational efficiency through automation.
Recent company news
Business WireConga Customer Awards Recognize Leaders Powering Commercial Excellence
4 hours ago
MarTech CubeConga Advances Platform to Power the Next Era of Connected Commerce
3 hours ago
Digital Commerce 360Disconnected systems slow digital commerce deals for many companies
23 hours ago
01netNew Research Reveals 93% of Companies Struggle to Close Deals Across Sales, Legal, Finance, and Beyond
1 day ago
TipRanksConga Highlights AI-Focused Innovation Event in CPQ and CLM
3 days ago
About Conga
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Conga.
Salary
$174k – $279k
per year