Gundersen Health System

Director | Service Management

Gundersen Health System

2 months ago
La Crosse, WI
Hybrid
Full Time
Director
0 applicants
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Gundersen Health System
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About this role

The Director of Service Management provides strategic leadership and oversight for the organization's ServiceNow platform and IT Service Desk to ensure alignment with enterprise IT objectives. The role is accountable for governance, decision-making, and partnership with clinical and IT leadership to improve service quality and customer experience. This position directs the service management function and sets the strategic direction for IT service delivery.

Skills

Qualifications

Bachelor’s Degree in Information Technology, Business Administration, or related fieldMaster’s Degree (Preferred)
Gundersen Health System

About Gundersen Health System

gundersenhealth.org

Gundersen Health System Hospitals & Clinics delivers world-class primary and specialized healthcare in Wisconsin, Minnesota and Iowa.

About Gundersen Health System

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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