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© All Rights Reserved. ApplyBlast.com
Fin
The Director, Solutions Engineering leads the Mid Market and Enterprise Solutions Engineering teams in North America, shaping the go-to-market strategy and building a world-class team to scale Intercom's AI-driven support platform. This strategic and hands-on role involves coaching high-performing teams, engaging in complex sales cycles, and delivering tangible customer outcomes through innovation. The position requires collaborating with Sales, Product, and Engineering to drive customer transformation and foster strong C-level relationships.
Company Size
1-10 employees
Fin is an AI Customer Agent developed by Intercom, used by over 12,000 of the world's leading brands to deliver perfect customer experiences across the entire customer journey — including service, sales, and ecommerce. Powered by Intercom's proprietary Apex AI models, Fin achieves industry-leading resolution rates and works across all channels including chat, voice, email, and social. Businesses can get started with a free trial and deploy Fin in under an hour, integrating with major helpdesks and tech stacks without engineering resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fin.