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Director, Strategy and Operations at Fiserv - ApplyBlast

Director, Strategy and Operations

Fiserv

25 days ago

3.0 on Glassdoor

Alpharetta, Georgia, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Strategy and Operations serves as the strategic and operating partner to the VP of Call Center Operations, driving execution across a global service operations organization. This hands-on role involves managing the leadership team's operating rhythm, building executive presentations, and overseeing the transformation portfolio and PMO. The position requires strong analytical skills to develop KPI frameworks and deliver rapid-turn analysis to support senior leadership decision-making.

Responsibilities

Run leadership team operating rhythm and manage transformation portfolio
Build executive presentations and strategic narratives for senior leadership
Develop KPI frameworks and dashboards to drive data-informed decisions

Skills

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.