GitLab
As the Director of Support Engineering for EMEA, you will lead a distributed team of managers and senior contributors to deliver high-quality technical support for enterprise customers across Europe, the Middle East, and Africa. This role involves owning regional people strategy, operational performance, and service delivery while collaborating with global peers to shape the company's support roadmap and AI adoption. You will act as a key liaison between the support organization and product engineering to resolve systemic issues and drive continuous improvement in customer experiences.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2014
GitLab is an AI-powered DevSecOps platform that helps organizations plan, build, secure, and deploy software in a single application. It combines source code management, CI/CD, security, and collaboration tools to help teams ship software faster.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GitLab.
GitLab didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role