Director, Technical Recruiting
Intercom(1 month ago)
About this role
The Director of Technical Recruiting will lead and scale Intercom’s efforts to attract senior technical talent across Machine Learning, Engineering, Product, Research & Design. This senior People leader will partner with R&D executives and sit on the People Leadership team to shape strategic hiring plans and influence the company’s talent strategy. The role supports Intercom’s growth by guiding recruiting strategy, providing market insights, and representing the employer brand.
Required Skills
- Technical Recruiting
- Team Leadership
- Data Analytics
- Machine Learning
- Engineering Hiring
- Stakeholder Management
- Strategic Planning
- Talent Insights
- Employer Branding
- Candidate Assessment
+3 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.