Director, Technical Recruiting
Intercom
About this role
The Director of Technical Recruiting will lead and scale Intercom’s efforts to attract senior technical talent across Machine Learning, Engineering, Product, Research & Design. This senior People leader will partner with R&D executives and sit on the People Leadership team to shape strategic hiring plans and influence the company’s talent strategy. The role supports Intercom’s growth by guiding recruiting strategy, providing market insights, and representing the employer brand.
Skills
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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About Intercom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Intercom.
Salary
$219k – $290k
per year