Director(a) de Operaciones – BPO
Iccbpo
About this role
A Director of Operations for a BPO company responsible for leading operations, ensuring compliance, and driving operational excellence. The role involves managing large teams, optimizing processes, and maintaining high-quality service delivery.
Skills
Qualifications
About Iccbpo
iccbpo.comICCBPO is a business process outsourcing (BPO) firm that provides contact center and back‑office services to companies across industries. It typically offers multilingual inbound/outbound voice support, email/chat and technical support, data entry, claims and billing processing, and other transactional workflows, often layered with cloud tools and automation to boost efficiency. The company emphasizes security and regulatory compliance for clients in finance, healthcare, and insurance, and delivers scalable staffing, workforce management, and performance reporting. Clients engage ICCBPO for cost‑effective, around‑the‑clock operations and measurable service quality.
About Iccbpo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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