Microbyte
A Service Desk Dispatch Coordinator at Microbyte manages the flow of IT tickets, ensuring requests are assigned to the right engineers based on skill and workload. The role involves monitoring queues, conducting regular case reviews, chasing stale tickets, and communicating progress to clients while balancing team workloads. This position requires a blend of technical understanding and strong organizational skills to maintain an efficient service desk operation.
Microbyte is an Irish electronics retailer specialising in Apple and Microsoft products, including MacBooks, iPads, iMacs, and Microsoft Surface devices. Based in Clondalkin, Dublin, the company operates an online store offering both new and refurbished computers and accessories. Microbyte serves customers across Ireland, providing competitive pricing on a wide range of consumer electronics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Microbyte.
56% below the average for this role