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Dispatch Supervisor at SEKO Logistics - ApplyBlast

Dispatch Supervisor

SEKO Logistics

2 months ago

Dallas, Texas, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Dispatch Supervisor leads a team of 4–10 dispatchers, overseeing driver assignments, load coverage, and real‑time freight tracking. They manage workload balancing, coach staff on carrier selection and lane rates, handle escalated issues, and coordinate with customer service and planning to meet customer commitments.

Responsibilities

Supervise a team of dispatchers covering driver assignments and load coverage
Monitor team workload and load board coverage, redistributing assignments as needed
Coach dispatchers on lane rates, carrier selection, and communication practices
Handle escalated situations such as serious delays, equipment failures, and carrier refusals
Coordinate with customer service and planning teams to meet customer commitments