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Dispatcher at Hiller Plumbing, Heating, Cooling & Electrical - ApplyBlast

Dispatcher

Hiller Plumbing, Heating, Cooling & Electrical

3 days ago

2.8 on Glassdoor

Jackson, Tennessee, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Dispatcher role coordinates appointments for technicians at customer sites to maximize productivity and serves as the liaison between the company, technicians, and customers. This position focuses on delivering exceptional customer service while reflecting Hiller's core values. The dispatcher manages scheduling, prioritizes service calls, and ensures effective communication to resolve customer concerns.

Responsibilities

Dispatch technicians to service calls and maintain technician schedules
Coordinate and maintain on call schedules for technicians and after hours procedures
Manage conflict resolution with customers through clear communication

Skills

About Hiller Plumbing, Heating, Cooling & Electrical

happyhiller.com

Headquarters

Nashville, Tennessee, United States

Company Size

501-1000 employees

Founded

1990

View Profile

Happy Hiller is a full-service plumbing, heating, cooling (HVAC) and electrical company serving residential and commercial customers. Their technicians handle installations, repairs, preventative maintenance and 24/7 emergency service for homes and businesses. The company emphasizes fast response, experienced technicians and customer-focused service for all plumbing, HVAC and electrical needs.