ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Australian Financial Complaints Authority
The Dispute Resolution Specialist, Scams role at AFCA involves investigating and resolving scam complaints under the Scams Prevention Framework, reconstructing transactions, and assessing regulated entities' conduct to achieve fair outcomes. The position requires managing a caseload, engaging with consumers in a trauma-informed manner, and identifying systemic issues to inform scam prevention insights. This role is part of the newly established Australian Scams Ombudsman team, commencing in January 2027.
Headquarters
Melbourne, Victoria, Australia
Company Size
501-1000 employees
Founded
2018
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Australian Financial Complaints Authority.
Australian Financial Complaints Authority didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role
External Dispute Resolution Case Manager
ING
Dispute Resolution Officer
WorkSafe Victoria
Dispute Resolution Officer
Shell Energy Operations Pty Ltd
Dispute Resolution Officer
EML Group
Product Manager – Scams (Complaints & Resolution)
Commonwealth Bank of Australia
Family Dispute Resolution Practitioner
Merriam-Webster