Calumet
The Dispute Resolution Specialist ensures accuracy on customer accounts by managing the customer dispute process and investigating billing discrepancies. This role involves identifying root causes, creating credit or debit memos, and resolving customer complaints to maintain high service standards. The position requires collaboration with various internal departments to support continuous improvement and customer satisfaction.
Headquarters
Indianapolis, Indiana, United States
Company Size
1001-5000 employees
Founded
1916
Calumet is an independent manufacturer, formulator, and marketer of petroleum‑based specialty branded products serving a range of consumer and industrial markets. The company produces a diversified slate of specialty products and positions itself as an innovative, integrated solutions partner. With a legacy of solving real‑world problems, Calumet emphasizes close customer partnerships to develop tailored products that meet evolving market needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Calumet.
Calumet didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role