Distribution Customer Service & Operations Specialist EMEA
Brooks Running(6 days ago)
About this role
The Customer Service and Operations Specialist EMEA manages customer operations and services for Brooks' EMEA distributors, serving as the main point of contact across Sales, Ops/Logistics, Finance and distribution partners. The role supports order processing, tracking, payment coordination and ERP data management while ensuring distributor satisfaction and alignment with company KPIs.
Required Skills
- Customer Service
- Order Processing
- Zendesk
- ERP Systems
- Microsoft Excel
- Communication
- Logistics
- Payment Management
- Credit Notes
- Debit Notes
+4 more
Qualifications
- Bachelor's Degree in International Business or Related Field
About Brooks Running
brooksrunning.comBrooks Running is a performance running brand that designs and sells running shoes, apparel, and accessories for men and women. Founded in 1914 and based in Seattle, the company focuses on scientifically driven footwear—emphasizing cushioning, support, and durability—and is known for popular lines like the Ghost and Adrenaline GTS. Brooks sells direct-to-consumer through its website (with free shipping and returns) and through specialty running retailers worldwide. Runners choose Brooks for its consistent product innovation and focus on biomechanics and everyday performance.
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