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Distribution Quality Business Intelligence Manager at Manulife - ApplyBlast

Distribution Quality Business Intelligence Manager

Manulife

1 month ago

3.9 on Glassdoor

Makati City, Metro Manila, Philippines

Hybrid

Full Time

Manager

0 applicants

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About this role

The Distribution Quality Business Intelligence Manager serves as the dedicated business intelligence capability within Distribution Risk and Quality Control, converting distribution quality and conduct data into actionable insights and management recommendations. This role focuses on interpreting information to explain emerging risks, identify root causes, and provide evidence-based risk themes to strengthen sustainable distribution quality. The position supports the Line 1B oversight model by delivering analytical insights, early warning indicators, and management-ready recommendations to governance and assurance stakeholders.

Responsibilities

Develop and maintain Distribution Quality Business Intelligence framework across Agency Distribution
Perform root cause analysis on deteriorating persistency, lapse trends, and misconduct patterns
Build risk heatmaps and early warning indicators to identify high-risk branches and regions

Skills

Qualifications

Power BI certificationData analytics certificationBusiness intelligence certificationRisk management certificationSQL, Python, Tableau, or equivalent analytics certification

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.