Healthfirst
The Care Coordinator provides care management services to support members navigating their healthcare system, aligning with either a Care Management team or a call center. The role involves managing member caseloads, conducting outreach, and collaborating with interdisciplinary teams to improve health outcomes. Responsibilities include handling incoming calls, documenting interactions, and identifying risk factors requiring medical intervention.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.