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© All Rights Reserved. ApplyBlast.com
AMOREPACIFIC
The Customer Service Specialist supports the day-to-day management of customer service operations for AMOREPACIFIC US brands, ensuring timely resolution of customer inquiries and escalations. This role involves collaborating with cross-functional teams, offshore partners, and warehouse operations to optimize the customer journey and resolve fulfillment-related issues. The position requires managing ticket systems, monitoring customer feedback, and maintaining accurate records to drive operational improvements.
Amorepacific is a South Korean beauty and cosmetics company, founded in 1945, that empowers individuals to discover their unique beauty through innovative products and hyper-personalized solutions. The company operates a wide portfolio of brands spanning skincare, makeup, and wellness, including Sulwhasoo, Laneige, and COSRX, among others. Amorepacific is committed to sustainability, technology innovation, and creating beauty experiences that harmonize nature, people, and society.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AMOREPACIFIC.