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© All Rights Reserved. ApplyBlast.com
Xfinity
This role manages complex collections issues and escalations, requiring advanced expertise to resolve inquiries and provide guidance to team members. The position serves as a subject matter expert, supporting customer experience and operational effectiveness while handling sensitive account research and dispute resolution. It involves collaborating with internal teams to address billing discrepancies, delinquencies, and process improvements.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Xfinity didn’t post a salary, so this is our estimate from similar listings.