DX Returns Manager

The DX Returns Manager oversees the end-to-end management of parts returns for Philips Direct Export, safeguarding over EUR 20M in inventory and ensuring timely execution against Service Level Agreements. This role drives operational excellence, process standardization, and continuous improvement across the global organization while leveraging digital capabilities and AI to enhance efficiency. The manager collaborates with channel partners, markets, and internal teams to reduce financial exposure, manage escalations, and deliver actionable performance insights.