Dynamics 365 Consultant (Contact Center)
CNX
About this role
Concentrix is hiring a Dynamics 365 Consultant/Architect focused on Contact Center solutions to help clients modernize customer service operations using Microsoft technologies. The role partners closely with customer stakeholders to design and guide adoption of Dynamics 365 Contact Center and Power Platform capabilities to drive business transformation and value. This position sits within Concentrix’s Technical Products and Services professional services organization supporting enterprise clients.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$106k – $140k
per year
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