Dynamics 365 Contact Center Engineer
RSM US LLP
About this role
RSM is hiring a Contact Center Engineer to support mid-market clients across North America as part of a national engineering team. The role focuses on owning and enhancing contact center offerings within Microsoft Modern Workplace, primarily using Dynamics 365 Contact Center and/or Genesys PureCloud. This position is client-facing and centered on ensuring reliable, optimized contact center environments and a strong customer experience.
Skills
About RSM US LLP
rsmusllp.comN/A
Recent company news
The Real Economy BlogUK VAT ruling could unlock refunds for U.S. biopharma companies
1 day ago
Investing.comStem replaces Deloitte with RSM US as independent auditor
1 day ago
PR NewswireRSM US and RSM UK Decisively Approve Transatlantic Partnership
Oct 23, 2025
RSM USRSM US Strengthens India Leadership; Appoints Ashokkumar Prabhakar (Pash) as RSM US India Leader and Member of Executive Leadership Team
Dec 9, 2025
PR NewswireRSM Redefines the Middle Market to Reflect Structural Modernization and Rising Complexity
1 month ago
About RSM US LLP
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for RSM US LLP.
Salary
$81k – $108k
per year
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