British Council
The E+ Appeals & Complaints Manager leads the day-to-day delivery of the Erasmus+ UK National Agency Appeals and Complaints function, ensuring cases are managed fairly, consistently, and transparently. The role involves overseeing investigations, acting as an escalation point for complex cases, and providing leadership to the team. Insights from appeals and complaints are used to identify trends, manage risk, and drive continuous improvement to strengthen trust in the programme.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1934
The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for British Council.
56% below the average for this role