SIU Credit Union
The E-Branch Agent 1 serves as the primary point of contact for members across all electronic channels, providing first-contact resolution for inquiries and transactions. This role focuses on troubleshooting technology, processing digital transactions, and educating members on banking products and services. The position ensures seamless, professional assistance in a virtual branch environment while maintaining strict compliance with security regulations.
Headquarters
Carbondale, Illinois, United States
Company Size
51-200 employees
Founded
1938
SIU Credit Union (SIUCU) is a not-for-profit financial cooperative serving a broad membership base across 24 southern Illinois counties, select employer groups, associations, and the SIU community. It offers a full range of financial products including checking and savings accounts, vehicle, home, and personal loans, credit cards, investments, and digital banking services. Federally insured by the NCUA, SIUCU is guided by a people-first philosophy focused on providing better rates, fewer fees, and community reinvestment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SIU Credit Union.
52% below the average for this role