netappinc.com
The Early Shift SolidFire Technical Support Engineer provides Tier 2 technical assistance to customers, field engineers, and internal teams for diagnosing, troubleshooting, and repairing hardware, software, and networking issues related to NetApp storage solutions. The role involves responding to support tickets, remote access to client systems, and may include customer installations and training, requiring strong communication and problem‑solving skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for netappinc.com.
15% below the average for this role