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© All Rights Reserved. ApplyBlast.com
NetApp
The Technical Support Engineer 2 provides advanced technical assistance to customers through phone, email, and chat, troubleshooting complex software, hardware, and network issues. The role collaborates with engineering, product, and sales teams to resolve problems, document solutions, and improve support processes while maintaining high customer satisfaction.
Headquarters
San Jose, California, United States
Company Size
10001+ employees
Founded
1992
NetApp is an enterprise data storage and data management company that delivers hardware, software, and cloud services to store, protect, and move data across on‑premises and public cloud environments. Its flagship ONTAP software powers flash and hybrid storage systems (AFF, FAS) and cloud-native offerings to provide high performance, efficiency, replication, and tiering. NetApp also provides data protection, ransomware resilience, and orchestration tools, with deep integrations to major clouds (AWS, Azure, Google Cloud) to support modern applications, analytics, and AI workloads. Organizations choose NetApp for scalable, interoperable solutions that simplify data mobility, governance, and cost optimization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NetApp.
NetApp didn’t post a salary, so this is our estimate from similar listings.
26% above the average for this role
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