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eBusiness Customer Support Specialist at Airgas - ApplyBlast

eBusiness Customer Support Specialist

Airgas

1 month ago

3.3 on Glassdoor

Germantown, Wisconsin, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The eBusiness Customer Support Specialist at Airgas handles website order transactions, resolves customer inquiries, and manages returns and payment issues. This role requires processing orders through systems like SalesForce and Shopify while maintaining a strong focus on fraud prevention and customer satisfaction. The position involves collaborating with supervisors on complex issues and maintaining detailed reports to support daily operations.

Responsibilities

Process website orders and resolve customer inquiries via email or telephone
Vet new user registrations for fraud and process requests in a timely manner
Research product requests and identify discontinued items to offer alternatives

Skills

About Airgas

airgas.com

Headquarters

Radnor, Pennsylvania, United States

Company Size

10001+ employees

Founded

1982

View Profile

Distributor of industrial, medical and specialty gases as well as a product line of safety products, welding equipment, specialty tools, and MRO products.