ECOM Operations Supervisor, Full-Time - Battersea
Reformation(1 month ago)
About this role
The ECOM Operations Supervisor at Reformation ensures store-level execution of e-commerce operational standards and supports the standardization of processes for online retail returns and related workflows. Reporting to the Store Manager, the role focuses on cross-functional coordination, continuous improvement, and maintaining inventory accuracy to support customer experience. It is a frontline supervisory position within the retail environment aimed at operational excellence.
Required Skills
- Leadership
- Ecommerce
- Logistics
- Cross Functional
- Metrics
- Documentation
- Customer Service
- Inventory
- Omni Channel
- Coaching
+4 more
About Reformation
thereformation.comReformation is a Los Angeles–based women's clothing and accessories brand that designs trend-forward pieces with a strong emphasis on sustainability. The company promotes lower‑impact fashion through eco-friendly materials, vintage and deadstock sourcing, waste‑reducing production, and transparent reporting of environmental impacts (their site even notes, “Being naked is the #1 most sustainable option. Reformation is #2.”). Selling directly to consumers online and through retail locations, Reformation positions itself as a modern label that blends style with measurable efforts to reduce fashion’s footprint.
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