Technical Trainer, Ecom Support
Global Payments(1 month ago)
About this role
A Senior E-commerce Support Training Specialist at Global Payments provides operational support and subject-matter expertise for the company’s Ecommerce solutions, ensuring consistent, high-quality customer experiences across regions. The role owns training delivery, documentation stewardship, and onboarding for new and existing support teams. It represents the UK&I team within Ecom I&DS leadership and involves travel to support regional go-lives and post-launch mentoring.
Required Skills
- Training
- Coaching
- Documentation
- Support
- Troubleshooting
- Project Management
- Communication
- eCommerce
- Payments
- Customer Service
+3 more
Qualifications
- Degree in IT, Computer Science or L&D
- Valid Passport
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