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eCommerce CRO Manager at Brooks Running - ApplyBlast

eCommerce CRO Manager

Brooks Running

2 months ago

3.9 on Glassdoor

Seattle, Washington, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The eCommerce CRO Manager at Brooks will lead efforts to improve conversion, retention, and customer satisfaction across the digital journey by owning Voice of Customer and testing programs, analyzing data, and collaborating with cross‑functional teams. The role shapes the digital roadmap, drives experimentation, and translates insights into actionable improvements.

Responsibilities

Lead development of holistic customer journey optimization strategy
Own and evolve the Voice of Customer program
Develop and manage a strategic experimentation roadmap

Skills

Qualifications

Bachelor's degree in Business, Marketing, or related field

About Brooks Running

brooksrunning.com

Headquarters

Seattle, Washington, United States

Company Size

1001-5000 employees

Founded

1914

View Profile

Brooks Running is a performance running brand that designs and sells running shoes, apparel, and accessories for men and women. Founded in 1914 and based in Seattle, the company focuses on scientifically driven footwear—emphasizing cushioning, support, and durability—and is known for popular lines like the Ghost and Adrenaline GTS. Brooks sells direct-to-consumer through its website (with free shipping and returns) and through specialty running retailers worldwide. Runners choose Brooks for its consistent product innovation and focus on biomechanics and everyday performance.