lyseenyc

Ecommerce Customer Support Specialist (Part-Time)

lyseenyc

26 days ago
Remote
Full Time
Junior
0 applicants
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lyseenyc
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About this role

Lyssé is seeking an Ecommerce Customer Support Specialist to enhance the online shopping experience by providing exceptional support, resolving customer inquiries, managing orders, and supporting loyalty programs. The role involves working closely with customers to ensure satisfaction and continuous improvement of support systems, contributing to the company’s growth in the direct-to-consumer channel.

Skills

lyseenyc

About lyseenyc

lyseenyc.com

Lysee NYC is a New York–based lifestyle and fashion brand offering elevated apparel and accessories with a modern, metropolitan aesthetic. The company focuses on quality materials, thoughtful craftsmanship, and small‑batch or limited‑edition drops sold through its Squarespace online store and occasional pop‑ups. Lysee positions itself as a boutique label for customers seeking contemporary, refined pieces inspired by NYC style.

About lyseenyc

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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